Privacy Policy

RASIX(hereinafter referred to as “we” or “our”) establishes the following Privacy Policy (hereinafter referred to as “the Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Service”).

Article 1 (Personal Information)

Personal information” refers to “personal information” as defined in the Personal Information Protection Law, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, etc., contained in the information, as well as information that can identify the specific individual from the information itself (personal identification information) such as appearance, fingerprint, voiceprint data, and health insurance policy holder number on the health insurance card.

Article 2 (Method of Collecting Personal Information)

We may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver’s license number when a user registers for use. In addition, transaction records and payment information, including the user’s personal information, between the user and our partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as “partners”) will be used by our partners to provide the user with the service. Hereinafter referred to as “partners”). The information may be collected from our partners (including information providers, advertisers, advertisement distributors, etc.; hereinafter referred to as “partners”).

Article 3（Purpose of collecting and using personal information）

The purposes for which we collect and use personal information are as follows.

  1. To provide and operate our services.
  2. To respond to inquiries from users (including identification)
  3. To send e-mail notifications of new features, updates, campaigns, etc. of the service the user is using, as well as information on other services provided by the Company.
  4. To contact you as necessary for maintenance, important notices, etc.
  5. To identify users who violate the Terms of Use or who attempt to use the service for illegal or unjust purposes, and to refuse their use of the service.
  6. To allow users to view, change, or delete their own registration information, or to view the status of their use of the service.
  7. To bill users for paid services.
  8. For purposes incidental to the above purposes of use.

Article 4 (Change of Purpose of Use)

  1. The Company may change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose of use before the change.
  2. In the case of a change in the purpose of use, the Company may notify the user or publicly announce on this website the purpose of use after the change in a manner prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

  1. Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the user. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
    1. Cases in which the disclosure is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person concerned.
    2. Cases in which the provision of personal information is particularly necessary for improving public health or promoting the health and welfare of children, and in which it is difficult to obtain the consent of the person concerned.
    3. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of the affairs concerned.
    4. When we have notified or announced the following matters in advance, and have notified the Personal Information Protection Committee.
      1. The purpose of use includes provision of the data to third parties.
      2. Data items to be provided to third parties.
      3. Means or method of provision to third parties.
      4. Cessation of provision of personal information to third parties at the request of the individual.
      5. Method of accepting the request of the person in question.
  2. Regardless of the preceding paragraph, in the following cases, the party to which the information is provided shall not be considered a third party.
    1. When we outsource all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use.
    2. When personal information is provided as a result of the succession of business due to a merger or other reasons.
    3. When personal information is jointly used with specific individuals, if the purpose of the joint use, the items of personal information to be jointly used, the range of individuals who will jointly use the information, and the name or designation of the responsible party for managing the personal information are notified to the individual in advance or made easily accessible to them.

Article 6 (Disclosure of Personal Information)

  1. When we receive a request for disclosure of personal information from the customer, we will disclose the information to the customer without delay. However, we may decide not to disclose all or part of the personal information in the following cases, and if we decide not to disclose the personal information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
    1. When there is a risk of harm to the life, body, property, or other rights or interests of the customer or a third party.
    2. If there is a risk of significant hindrance to the proper conduct of our business.
    3. If it violates any other laws or regulations.
  2. Regardless of the preceding paragraph, as a principle, the Company will not disclose non-personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

  1. If the User’s personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as “correct, etc.”) the personal information in accordance with the procedures prescribed by the Company.
  2. If we deem it necessary to respond to the request from the user as described in the preceding paragraph, we will make the correction, etc. to the relevant personal information without delay.
  3. In the case of correction, etc. based on the preceding paragraph, or in the case of a decision not to make such correction, etc., the Company will notify the User of such decision without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

  1. If we are requested by the individual to cease or delete the use of their personal information (hereinafter referred to as “suspension of use, etc.”), due to the information being handled beyond the stated purpose or acquired through illegitimate means, we will conduct the necessary investigations without delay.
  2. If, based on the results of the investigation described in the preceding paragraph, we deem it necessary to respond to the request, we will suspend the use of the relevant personal information without delay.
  3. In the event of suspension of use, etc. based on the preceding paragraph, or in the event of a decision not to suspend use, etc., the Company will notify the user of this without delay.
  4. Regardless of the preceding two paragraphs, if the suspension of use involves a large amount of cost or if it is otherwise difficult to suspend the use of personal information, and if alternative measures can be taken to protect the rights and interests of the user, these alternative measures will be taken.

Article 9 (Modification of Privacy Policy)

  1. The contents of this Privacy Policy may be changed without notice to the user, except as otherwise provided by law or otherwise in this Policy.
  2. Unless otherwise specified by the Company, the revised Privacy Policy will be effective from the time it is posted on this website.

Article 10 (Contact for Inquiries)

For inquiries regarding this policy, please contact the following

Address: 6F Kikuhou Building, 2-3-7 Shinbashi, Minato-ku, Tokyo 105-0004, Japan
Company name: RASIX

Inquiries

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